Trial Content
From the smallest procedure to the largest contract, quality is our passport to customer satisfaction and to our future business and as such we ensure that:
- We deliver a quality service and maintain excellent customer relations
- We always aim to deliver a defect-free project
- The ‘Right First Time’ approach is ingrained in our Company Culture
- Deliver handover excellence
- Customer satisfaction remains inherent to our business
- Our customer’s requirements have been fully understood and met
- All work is carried out consistently to a defined standard and all staff are trained in their role and responsibilities
- We have the skills and resources to fulfil our customer requirements
- Our staff are fully-trained and involved in quality improvement
- We strive to continuously improve our systems and procedures
- We only use services that meet our own quality assurance standards
- A professional approach to customer interface is maintained at all times
- Any complaints are dealt with efficiently and promptly
- We provide professional aftercare
- We conduct all work to a high professional standard with technical and commercial integrity
We believe that if we look after our staff, they will look after us – which means Rentec can look after our clients.